About Episode 100:
In this episode, Dr. Sasha Thackaberry joins hosts Kelvin and Tom to discuss change management strategies for leading online initiatives.
Podcast Recording
Podcast (teaching-online-podcast): Play in new window | Download (Duration: 33:44 — 31.2MB) | Embed
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Episode 100 Show Notes:

Associate Vice Chancellor for Learning Experience Design Innovation at National University
Episode Synopsis via Twitter
View complete list of episode highlights via Twitter
Coffee Links
- Single Origin Peru from Blind Tiger Coffee Roasters in Tampa, FL
Content Links
- Dr. Alexandera (“Sasha”) Thackaberry’s Online Profile
- From Nielsen Norman Group: “Journey Mapping 101”
- “What Is a Service Blueprint?: Designing a Seamless Service Process”
- “Use Touchpoint Terrain Maps instead of Customer Journeys”
- Research Article: “Mapping pedagogical touchpoints: Exploring online student engagement and course design” (in Active Learning in Higher Education)
- TOPcast episode #59: “Online Faculty Development”
- Mark Your Calendar: Live Recording of the “Year in Review” Episode of TOPcast is Monday, November 8, 2021 from 11:00am-11:45am (US Eastern Time; UTC -5:00). Sign-Up to Attend
Extra Special Feature
- Video Version of This Episode! (Includes “socially distanced” recording by Tom and Kelvin)